Artenara, Gran Canaria

Islas Canarias - España

(0034) 686 795 849

[email protected]

At ARTENATUR we request a deposit of at least 50% of your stay when you make your booking. The remaining amount, if any, must be paid when you arrive at your accommodation the very latest. If you cancel your booking, the amount we will refund will depend on how far in advance you cancel, based on the following:

  • Cancellation more than 20 days before your planned arrival date: your deposit will be refunded (minus 2% commissions).
  • Cancellation between 15 and 20 days before your planned arrival date: 75% of your deposit will be refunded (minus 2% commissions).
  • Cancellation between 7 and 15 days before your planned arrival date: 50% of your deposit will be refunded (minus 2% commissions).
  • Cancellation between 6 and 4 days before your planned arrival date: 25% of your deposit will be refunded (minus 2% commissions).
  • Cancellation less than 4 days before your arrival date or you do not show up at the accommodation on the date and at the time agreed: you will not have the right to a refund of the deposit or the commissions.

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